Guidelines for Requests to Opt Out of the Sale of Personal Information

Dear Customer:

At Famtoy, we understand the importance of personal privacy protection and are committed to protecting the security and privacy rights of each user’s personal information in strict compliance with relevant consumer privacy regulations, and other similar legal frameworks around the world.

1. Your Rights

You have the right to request Famtoy to stop selling your personal information in accordance with the relevant regulations. We respect and fully support this right and ensure that your personal data is not used for commercial sales purposes without your consent.

2. How to submit an opt-out request

In order to process your opt-out request accurately and efficiently, we offer the following two options for you to choose from:

Online submission:

Please fill out the following information sheet carefully to ensure that the personal information provided is accurate so that we can quickly recognize and process your request.
The required information may include, but is not limited to, your name, contact information (email or phone number, which is recommended to be the same as the information used for Famtoy account registration), and any other information that will help us verify your identity.
Please note that although we need this information to verify your identity and process requests, we will treat this information as strictly confidential as set forth in our Privacy Policy.

Submit the form

Name left at registration
Email address left when registering
Contact information left during registration
Street / City / State/Province

Phone Contact:

You may also call our customer service hotline directly at +1 470-355-8846 during business hours (please refer to our official website or customer service page for specific hours) to speak with one of our customer service representatives and submit your opt-out request.
Please have your personal information ready so that the customer service representative can assist you with the process more quickly.

3. Privacy Policy and Transparency

We encourage you to read and understand Famtoy Privacy Policy, which details how we collect, use, store, sell (where applicable), and share your personal information and what your rights are. We are committed to maintaining a high level of transparency and ensuring that you have full control over your data.

4. Processing time

Once we have received and verified your opt-out request, we will act as quickly as possible to ensure that your personal information is no longer used for sale purposes. Processing times may vary on a case-by-case basis, but we will endeavor to do so within a reasonable period of time.

5. Subsequent Actions

After submitting an opt-out request, you may receive a confirmation email or phone call from us to confirm that your request has been received and is being processed. If you do not receive any confirmation within a certain period of time after submitting your request, please contact us via the contact details above.

6. Conclusion

At Famtoy, we value the trust and privacy of every user and will never disclose or sell personal information. We are committed to continuing our efforts to provide you with more secure and transparent personal information protection services. If you have any questions or suggestions about the privacy policy or the opt-out request process, please feel free to contact us.

Thank you for your understanding and cooperation!